Transantiago, before and after

This is an interesting topic, because I think that the people do not accept Transantiago yet, but in my opinion I like it in some ways because I like to travel by bus to see all the things that the people do in the street and I know that in Transantiago I have time to do this.

If I compare the pre-Transantiago system with Transantiago system, I find some diferences. In one way before the Transantiago, the yellow buses were more interactives, because they had colors, curtains, stickers, and sometimes the buses had names, and that were atractive (for me) because were a kind of entertainment to recognize the buses or in the course of the travel, but now in Transantiago there are not nothing of this. The pre-Transantiago system had a problem that now with the Transantiago does not exist: "the bad mood of the drivers an the competition for who took more passengers", that is a good thing because before the yellow buses had more accidents than now, an this give us (the users) more security.

When Transantiago started -two an half years ago- there was difficult for me to adapt myself to take two or three buses to reach my destination and sometimes take buses and the subway. Now I can move around Santiago with no problem because I learned how to use the system efficiently, and the best is that I only pay once and I can take differents buses without spend two hours.
I do not know what kind of changes needs Transantiago to be better, but I thing that the users have to learn about how this system works and how to use it, and obviously that the people would have to be more patients, and everything will be more easy for everyone (drivers and users).